Website RMA ( Return Merchandise Authorization ) in Odoo

Website RMA (Return Merchandise Authorization) provides an easy interface to manage return or replacement order directly from the website portal.
Compatibility: Odoo Version : 12, 11, 10
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Odoo RMA for Odoo eCommerce allows customer to create Return or Replacement request from Odoo website portal. It will then allow responsible user to manage return or replacement in Odoo.

  • Allows customers to create RMA (Return Merchandise Authorization) Request from Odoo Website Portal.
  • Submitted RMA request from Odoo Website portal will create a RMA in Odoo back-end.
  • Allows users to Approve or Reject Website RMA from Odoo back-end.
  • Allow users to manage return or replacement from Odoo backend.
  • Notify responsible for next action by an email automatically.
  • User can take actions like Refund, Replacement or Repair from Odoo backend.
  • RMA for Odoo App generate documents automatically such as Delivery Order / Credit Note / Sales Order based on action taken by responsible person.
  • Allow users to see all the documents from the same screen.
  • Users can print RMA Report & Send to customer by an email

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