Website RMA ( Return Merchandise Authorization ) in Odoo

Website RMA (Return Merchandise Authorization) provides an easy interface to manage return or replacement order directly from the website portal.
Compatibility: Odoo Version : 12, 11, 10
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With the Website RMA in Odoo, you enable your customer to place the product return request from your web store, created with Odoo. Also, you will analyse how it is managed by the responsible user in Odoo.

  • Allows customers to create RMA (Return Merchandise Authorization) Request from Odoo Website Portal.
  • Submitted RMA request from Odoo Website portal will create a RMA in Odoo back-end.
  • Allows users to Approve or Reject Website RMA from Odoo back-end.
  • Allow users to manage return or replacement from Odoo backend.
  • Notify responsible for next action by an email automatically.
  • User can take actions like Refund, Replacement or Repair from Odoo backend.
  • RMA for Odoo App generate documents automatically such as Delivery Order / Credit Note / Sales Order based on action taken by responsible person.
  • Allow users to see all the documents from the same screen.
  • Users can print RMA Report & Send to customer by an email.

Website RMA - Imaginary Process

Website RMA - Imaginary Process
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