eBay Helpdesk

Creates Helpdesk ticket in Odoo from eBay customer messages.
Compatibility: Odoo Version : 12, 11
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After sales service is very important part of any business, it would be always necessary to respond customer queries / complaints with top priorities. In eBay Marketplace you need to check all the customer queries by login to your seller account which is really headache to check all messages manually time to time and respond. eBay Helpdesk app create helpdesk ticket in Odoo directly from eBay customer messages.

  • Creates Helpdesk Ticket by fetch email from email address set on cDiscount seller account.
  • Detect Order Number automatically from the email subject & set in Helpdesk ticket.
  • Allows to configure / set support team at Amazon Instance or Marketplace.
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